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Dental Audio Notes writes your notes for you with Audio and AI for your clinical record.

Writes your notes for you

Audio and AI for your clinical record


DAN makes you better. Do more together than you ever could alone.

Just press record

Audio provides the most complete, accurate and contemporaneous record of the care and information you share during your time with patients.

A true record of what really happens, not just what gets written down.

Transcription

Automatic transcription identifies speakers, covers clinical terms and is great for dictation too.

Copy & paste the exact words right into the patient record.

Automatically generated notes

Appointment notes, letters and summaries written for you using AI.

Use our example templates, or use your own, automatically populated with information from your transcriptions and appointment notes.

Ensuring you are compliant

Recording a clinical consultation forms part of the patient record.

DAN manages the consent, security, accessibility, privacy and storage for you, so you can just press go.

With DAN, you are fully compliant to the highest standard with every data privacy, security and clinical record keeping regulation.


Proving you are brilliant

Get credit for all you do, not just what gets written up.

Audio captures all the care you provide putting patients' interests first, listening and communicating effectively.

No more he said / she said

DAN brings completeness, accuracy, and context to your consultation records.

Further, it holds the patient accountable for the information they share with you.

Start recording in <5min

Integrations

Use DAN seamlessly within any web-based practice management system and note creating app with our Chrome extension.

Access and start clinical recordings in DAN directly from the patient record.

For anywhere else, just copy-paste.

Jaz Gulati

Triangle Dental

I just think it’s bloody brilliant.

I want to capture the full story of my TMD patients, but my poor nurse can't keep up with the typing.

I record my consultations with patients, including that all important initial conversation, the consent process and the discussions afterwards.

Imagine how much time this could free up for you as a clinician so you can spend more time with your loved ones and not worrying that you didn't capture something?

Mike Hughes

Na-Nog Dental & Implant Team

For those who’ve tried dictation software in the past, DAN is a game-changer

I use DAN to streamline my radiograph reports and cone beam CT implant planning, and it has truly transformed my workflow.

I just express my observations while viewing the scans on a big screen, breeze through reports and save at least 30 minutes each day I use it.

Adopt AI safely

AI holds great promise to advance and streamline dentistry.

DAN enables you to safely use appointment transcriptions with your preferred AI tools.

AI is prone to ommissions, mistakes and innaccuracies. DAN's independent master record provides the truth from which automated notes are derived. If there is an error, you have the original, catalogued properly, attached to the patient's notes, available to the right person at the right time.

Patient records are special category, personal, sensitive data which need to be managed with diligence and respect. To make AI dreams possible, the dental profession should demonstrate leadership adopting AI safely and responsibly.

Achieve win-win, speedy and local resolution of complaints.

DAN is your ultimate memory of what happened where you can relive the moment again.

The truth behind the complaint and therefore the power to resolve it lies in the relationship, not in armfuls of text that may or may not be real.

Listen back to harness the power of your own hindsight, or listen together to benefit from the wisdom of a trusted colleague or indemnity provider fighting your corner and know that if you should have a complaint, DAN has got your back.

Whether an experienced specialist or navigating DFT, there’s so much more that you do with your patient than your written notes could ever record.

All the details. If at the end of the day you need to check your notes, review a case, write a referral, treatment plan or letter, every detail and nuance is at hand.

Share with patients. They can listen again with family and carers to understand and support the patient in their decision making and valid informed consent.

Support your team. By making the record-keeping process easier for everyone, DAN makes for happier, more productive clinics where teams can flourish.

Be with your patient.

Just press record. Be at your best doing what you love. Then offer to share.

Move away from the keyboard and turn your consultations into uninterrupted, one-on-one time.

Kevin Lewis

BDS FDS RCS(Eng) FFGDP(UK)
Dental Director, Dental Protection (1998 – 2016)

"Not only does DAN capture what actually happened, rather than a post-facto drop-down version of what should have happened in an ideal world, it has the potential to do wonders for the quality of interpersonal communication between patient and clinician. That is arguably a more important dividend than the records themselves."

Your safety net

Take the stress out of clinical record keeping...

…when you need to be on it

…when you’re up against it

…to calmly handle complaints

…for vicarious liability

Price


£30 for 20 hours

audio per month

20 hours
audio and transcription included each month
(Additional hours £1.50/hr)

Unlimited users

11 year archive


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Partners

20% Discount for ADI members.

As leading clinicians taking on challenging and complex cases, excellent record keeping is vital.

That's why we are proud to provide Dental Audio Notes as an ADI member benefit since September 2023.

Tested by ADAPT the UK's forum for study and promotion of excellence in Aesthetic Dentistry.

Craig Lewis

Birchgrove Dental Practice

Using it for all new patient orthodontic consults is gold dust

The continuous updates are really good. The transcribing is better, especially the ability to edit clinical terms, than I could get in dragon dictate.

Richard Coleborne

EDHT

DAN enhances my record keeping and provides medico-legal support.

Additionally, DAN improves my communication skills. It makes me more aware of how I explain dentistry to patients.


Security and Privacy

Dental audio records contain special category, personal, sensitive data and need to be managed with diligence and respect.


Not just a generic recording software

We understand and comply with every relevant aspect of the UK dental regulatory environment.

Our data protection and security credentials are fully compliant with the requirements of the ICO, GDPR, NHS DSPT and FGDP (CGDent).


Consent

Patients do need to grant consent for an audio recording. As with any aspect of their clinical record, patients are entitled to request a copy.

  • Consent needs to be confirmed for the recording to be saved.
  • Once made, the audio forms part of the patient record and is no longer subject to being adjusted or deleted.
  • Patients have right to access and may request a copy of records. DAN provides access with a secure listen link.
  • Dental standards require records be kept for 11 years. When this time expires, DAN notifies you and then automatically destroys the recording.

Storage

These audio recordings form part of the patient record.

  • Records archived for 11 years minimum.
  • No personally-identifiable information of any of your patients is stored, so they remain completely anonymous to anyone but you and your team.
  • Data stored on our servers are encrypted using AES-256 or greater, securing data at rest.

End-to-end encryption

End to end encryption keeps all data secure from the moment you press record. We can’t decrypt your data, and no one else can either.

  • Data is encrypted immediately, before it ever leaves your computer.
  • Data is always encrypted in transit using HTTPS/TLS.
  • Data always remains within the UK.
  • Our systems are regularly penetration tested by CREST approved security experts.


Integrating DAN into your consultations

pt.1 | Past experiences

pt.2 | Forgetful

pt.3 | Emergency!


FAQ

What should I record?

Record your clinical and technical conversations with your patient. You and your team are in complete control over when and how to use DAN, and you do need the patient's consent to start a recording. Teams that are confident using DAN seamlessly introduce and start DAN as the clinical discussion starts. They may start and stop DAN at various points throughout the appointment, or leave it running.


How do I introduce DAN to my patients?

Introduce DAN just as you start your clinical conversation. Your reception and nursing staff have made the patient feel comfortable, the patient is sitting in the chair, and its time to talk your passion - dentistry. Try this:

  1. DAN: press record and enter the patient id (copied from your practice management system)
  2. Introduce DAN and gain consent:
    • Dentist:
      "We’re going to have a really good conversation.
      Is it OK if I take an audio recording of our consultation as part of your dental records.
      What it means is that we will know our records are good and I can concentrate on you."
    • Patient:
      "Yes" / "No"
  3. DAN: Confirm or decline consent. Enter 'recorded in DAN' in your written record.

If you confirm the patient's consent, then the recording continues until you press stop. In addition, you will have the patient's verbal consent to the recording, recorded and marked in DAN avoiding any paperwork.

If consent is not granted, the recording is stopped and the few seconds of audio recorded thus far is destroyed.


Do recordings form part of clinical records?

Yes they do, and recordings are managed accordingly. Recordings are retained for the same period as any other clinical record, as defined by the relevant governing bodies, currently 11 years.


Can I edit or delete a recording?

Once a recording has been made, it forms part of the patient record, so it cannot be edited or removed, the same way in which a written dental record cannot be adjusted or deleted. If consent is revoked for a recording, this is easy to apply to a patient's recordings. Recordings without consent cannot be played. Records are automatically removed after the retention period defined by the relevant governing bodies, currently 11 years, or until 25 for minors. There are options available if you keep clinical records for longer than this.


How do you ensure security and privacy?

Security
  • Only you, and users you authorise, can decrypt audio and text annotation data. The Dental Audio Notes team has no way of decrypting this data.
  • Data is always encrypted in transit using HTTPS/TLS.
  • Data in our servers are encrypted using AES-256 encryption, securing data at rest.
  • All data is stored in the UK, no data ever leaves the UK.

Data is uniquely encrypted at source. That means that recorded audio, patient identifiers and text notes are encrypted immediately with unique keys on your machine running DAN. Data is decrypted locally only at the moment it is required. This means that decrypted data is only available to authenticated and approved users, or via a one-time share link. We cannot decrypt your data.

Dental Audio Notes is fully compliant with the NHS DSP (Data Security and Protection) Toolkit (8KM26) and GDPR. Independent experts security test our systems regularly and all recommendations are implemented.

Privacy

Privacy is core to everything we do at Dental Audio Notes. We are fully transparent about how we, as a data processor, use the data you share with us. Our Privacy Policy and Governance Overview which provides our guarantees to you as a data controller, provides you with this information. We also have an example DPIA to support your impementation of DAN. You are welcome to refer to these documents when updating your practice policy.


Does DAN integrate with my practice management software?

DAN operates alongside, and independent of, your practice management system. DAN seamlessly manages all the storage, security, reliability and accessibility for you, whilst being super-lightweight on your team, processes and IT infrastructure.

A recording is linked to your patient by the patient code or Reference ID from your practice management system when you start a recording, a manual task which takes seconds. It is good practice to note that a recording has been made in your written records. This can be as simple as: "recorded in DAN". You can easily access this recording by searching by the patient identifier you use.

Running DAN alongside your practice management system is fast, robust and secure. It is featherlight on your existing systems protecting your existing servers from being overloaded by large files. It is a mammouth task to securely, privately and reliably create, store and access audio recordings quickly and seamlessly. This is the task DAN specialises in.


How good is the audio quality?

With a reasonable microphone you can make audio that you can clearly listen back to from almost any surgery environment. The greatest influence on the quality of your audio is the microphone, and we have a these recommendations.


What do indemnity providers say?

Indemnity providers are rarely in the position to endorse or comment on the suitability of a product, but will provide advice and considerations when making audio recordings of patient consultations. You should reach out to your indemnity provider for an official response. The key points, and how DAN satisfies these points are:

Dental professionals who record consultations need to obtain consent before any recording is made. Patients need to understand the following: Who will be allowed to see it? In what context it will be used? Whether copies will be made and the arrangements for secure storage? How long it will be kept?

Consent is documented when a recording starts and is required to save the recording. Best practice is to audibly confirm consent with the patient the moment after pressing record. Patients should be reassured that they can refuse or withdraw their consent at any point, and this is really easy for you to apply. Only you and users you authorize have access to the audio. The audio context is the same as patient records, and is stored accordingly. All data is fully encrypted throughout its lifecycle and copies are only made when a download link you have shared is activated.

Once a recording has been made, it will form part of the patient records. Patients are not be able to insist on deletion at this stage in a similar way that a patient would not be entitled to have a written dental record adjusted or deleted. If any patient wishes to change any part of the recording, this would not be allowed. Should any patient raise a concern about the contents, you would have to make a note of their concern in the written record rather than attempt to delete or edit any part of the recording.

Audio cannot be edited in DAN. Audio is only deleted when it reaches the end of its retention period.

Patients are entitled access to their recording as they are with other forms of patient record.

Providing a copy to patients takes 30 seconds by sharing a secure download link. The audio is cryptographically signed so we know if a recording matches the original.

Making a recording does not replace the need to make a thorough clinical record of the consultation and any decisions that were made on the treatment or diagnosis, the recording could be seen as an adjunct to the records rather than as a replacement for them.

Your written records can focus on clinical factors and decisions, for you to quickly absorb before your patient's next visit. DAN provides a complete, accurate and immediate record of your conversation with all its context.

You may wish to consider a practice policy on the above which details how recordings will be stored, who will have access to recordings etc.



DAN in depth







Adam Marsh
Director / Founder

adam@dentalaudionotes.com

Ala Rozwadowska
Founder / Clinical Lead

ala@dentalaudionotes.com