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Getting Started

Contents

Sign Up
Install DAN
Login
Plug in a mic
Press Record
Application Layout

Sign up

The first step is to create an account.

If you have not already, make an account here: dentalaudionotes.com/app/register

Install DAN

DAN is an application installed on your computer. DAN runs on Windows and macOS and you can install the DAN application on as many PCs as you need. Download and install DAN using any of the packages below:

Windows

DAN for Windows is available from the Microsoft Store or any of these links:

Microsoft Store - Detailed instructions & troubleshooting

Troubleshooting

Nothing happens, or you see "something went wrong"?

This means the Microsoft Store app isn't installed on this PC. Some business computers have it removed or switched off by IT for security reasons, so the "Get from Microsoft Store" button has nothing to hand off to.

What to do instead: use the direct download method - no Store account needed.

Direct Download

Microsoft Store web - Detailed instructions & troubleshooting

Troubleshooting

Seeing an "eligibility" error?

This means the Microsoft Store can't confirm your Windows sign-in is allowed to install apps - usually because you're signed into this PC with a work or school account rather than a personal Microsoft account. This is common on practice computers managed by an IT provider, and it isn't something we can turn off from our end - it's a Microsoft account setting on your PC.

What to do instead: use the direct download method - no Store account needed.

Direct Download

Windows - Direct Download - Detailed instructions & troubleshooting

  • Download directly from dentalaudionotes.com/app/download
  • Your browser will downloaded the DAN application.
  • Click on the download, and DAN loads up prompting for your login.

Troubleshooting

You see a "Windows protected your PC" or "Unrecognised App" warning.

This is expected, and downloading Dental Audio Notes is safe - please don't worry.

Edge browser: you'll be asked to "Keep" the download. [screenshot below]

Other browsers: when you run the installer, click More info, then Run anyway. [screenshot below]

Why does this happen? Windows' SmartScreen checks new downloads against how many people have already downloaded them. As specialist dental software, we simply have fewer downloads than mainstream consumer apps - it's a popularity check, not a safety check, and your download is genuinely safe.

What have we done about it? DAN has passed Microsoft's review and is officially available through the Microsoft Store, which skips this warning entirely: apps.microsoft.com/store/detail/XPFP0FC6JP6CTN. If the Store doesn't work on your PC (some work-managed computers restrict it - see above), this direct download is just as safe and official; simply click More info and Run anyway to continue.

Edge browser
When using the Edge browser, you may be prompted to keep the download:
Other browsers
When you run the installer, click 'More info', then 'Run anyway':

Windows - .msi installer - Detailed instructions & troubleshooting

For IT admins: To install DAN for all users on a machine, use the .msi build. Please note: msi does not auto-update – new versions must be distributed manually via your msi distribution software.

  • Download directly from dentalaudionotes.com/app/download_msi
  • Your browser will downloaded the DAN msi installer.
  • Click on the download, and the install process starts.
  • Press Next or Install at each step, input admin password when prompted, and finally Finish.
  • Open DAN from the start menu.

macOS

DAN for macOS is available from our website via either of these links:

macOS .dmg - Detailed instructions & troubleshooting

DAN is distributed for MacOS as a .dmg (Disk Image) file.

Once downloaded, double click on the file.

Drag the DAN icon onto the 'Applications' folder to install.

If you already have DAN installed, select 'Replace'.

Now you can open DAN from your 'Applications' view and pin to the dock.

Unmount and remove the disk image from your desktop.

macOS .pkg - Detailed instructions & troubleshooting

DAN is distributed for MacOS as a .pkg (Package Installer)

Once downloaded, double click on the file.

Continue through the installer steps.

Now you can open DAN from your 'Applications' view and pin to the dock.

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Login

The first time you install DAN on a new computer, DAN will ask you where it is and to accept the End User Licence Agreement (EULA)

  1. Enter your username and password and press Login.
  2. You will be asked to set up this surgery. Check the selected practice is correct in the drop-down. If you need to add a new practice, follow the link at the bottom of the page.
  3. Enter a name for this location in the Where am I text box - e.g. "Surgery 1" or "TCO room". This will be how you identify this location moving forward.
  4. Agree to the End User Licence Agreement (EULA).
  5. The app will load the record page, and you are good to go!

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Plug in a mic

DAN works with any microphone that can be connected to your computer. If you do not have a microphone yet, we share our recommendations here:dentalaudionotes.com/microphones

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Press Record

To start recording, simply press the big mic icon in the centre of the screen.

Anything else to do with recording is documented here: /guide/record

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Application Layout

The DAN side bar is common across all pages of the application, providing navigation between pages.

Expand side bar - view the side bar expanded.

Collapse side bar - view the side bar collapsed.

Record - navigate to record page.

Play - navigate to the appointments and playback page.

Settings - displays the application settings.

Guide - provides instant access this help guide.

Sign out - sign out of the application.

The Status Area

The DAN status area is common across all pages of the application and provides advanced information about the application and it's operation.


User / Account - provides details about the logged in account and related information including selected user, role and licence information.


Application - provides reference about this DAN application installation including version, location name and practice name.


Internet Connectivity - provides a warning if the internet connection is lost.


Servers - provides a warning if connection to the DAN servers is lost.


Security - provides a warning if any security features risk being compromised.


Local Machine - provides information about your local machine running the DAN application.


Mic / Audio In - provides information about what audio inputs are currently available.

☰
Menu Button - expands the status area to display the further information.

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